CUSP: Working at CentrePort




The CUSP provides port user companies and their workers with clarity about the health, safety and environmental rules and requirements that apply when working on CentrePort wharves and in the port secure area.

The rules and requirements set out in the CUSP are the standard requirements that apply to all port users. They are supported by port user companies’ own systems, procedures, cultures and expectations.


CentrePort is committed to achieving a Zero Harm goal for all people entering or working on our site.

The responsibility for achieving this is shared with each port user company. Each port user company will have their own health, safety and environmental management systems that apply to their work and the areas under their control. However, we also work in common areas and share our work areas in many situations.

In general, the port user company that generates a health, safety or environmental risk is responsible for leading the work required to manage that risk. This includes the expectation set out in the Health and Safety at Work Act to consult, cooperate and coordinate risk management activities.

CentrePort will take the lead as required, in particular in managing risk within the common areas and other areas or activities under CentrePort’s control or directed by CentrePort. This document, the Common User Safety Protocol (CUSP), is one of the tools we use to help us manage those risks.

Application and scope

The common areas covered by this CUSP are shown on the plan here. They include:

  • all areas from the port secure area entrance
  • Burnham and Seaview wharves
  • all CentrePort wharves outside the port secure area.


Note: Any area within the port secure area under the direct control of an individual port user company is also covered by that company’s health and safety protocols. These protocols must meet the requirements of this CUSP at a minimum.

The CUSP applies to all people working in the areas identified in the scope section above. This includes any person working for stevedoring and marshalling companies, service providers, transport operators, maintenance contractors, lessees and anyone who is brought into the port secure area by one of these parties.


Relationship to other agreements

The rules and requirements in the CUSP complement and are in addition to the requirements of other agreements between port user companies and CentrePort e.g. lease, licence to operate, service level agreement, facilities or other agreements.

Port user companies cannot contract out of the rules and requirements in the CUSP. The CUSP applies to any party that a port user company brings into the port secure area. Port user companies are responsible for communicating and monitoring the rules and requirements in the CUSP for all people they engage as part of their work at CentrePort.

Compliance with the rules and requirements in the CUSP is a condition of entry and continued operation at CentrePort.

Leadership of health, safety and environmental performance

The best protection for people, assets and the environment is the attitude of all port users and their willingness to help us achieve our Zero Harm goal. This is not something that can be written into any agreement or enforced. The attitude required needs to be modelled and developed, and opportunities provided for parties to learn and work together.

Within each port user company, those in leadership roles are expected to ‘lead from the front’ and ensure their behaviour sets the standard for all their workers and the people around them.

No work that happens at CentrePort is so urgent or important that time cannot be taken to do it safely. This message must be shared by leaders to ensure that all port users approach their work with this in mind.

Together, we can achieve Zero Harm for all people at CentrePort.



Wellington Port is International Ship and Port Security Code (ISPS) compliant. The port is covered by a security plan approved by Maritime NZ. There are three potential security levels. The security level at any point in time is indicated at the Port Security Centre. The security levels are as follows:

  • Level 1 (lowest level) – All persons in the port must carry original photo identification and all vehicles must be marked so they may be identified for security and operational requirements.
  • Level 2 and Level 3 (highest level) – Additional controls apply and restrictions may be placed on the entry and movement of people and vehicles.


The instructions and directions of a Port Security Officer or a Port Facility Security Officer (PFSO) must be obeyed at all times.

Entering any of the port facilities is deemed as consent for identification checks and searching. Any searches will be conducted in accordance with the Maritime Security Act 2004.

CCTV operation

Centerport operates CCTV on the port secure area perimeter, and through the port secure area. This includes off-port sites, including Burnham and Seaview Wharf. CCTV footage is captured to maintain security and for health and safety purposes, including but not limited to:

  • protecting the safety and security of port property and that of its customers or third parties
  • monitoring the activities taking place at the port for the purposes of identifying any risk to the health and safety of individuals at the port, and
  • preventing a breach of port security and/or any law or legal obligation.

CCTV footage can be viewed live by Port Security and is also stored. The footage is stored securely and can only be accessed with the approval of authorised personnel. The footage may be called upon for the purposes stated above and used as evidence where potential or actual risks are identified in relation to such purposes.

Monitoring arrangements

There will be a requirement from time to time for the individual port user companies, including CentrePort, to carry out monitoring to ensure all procedures are being conducted in accordance with this protocol.

In the event of non-compliance, corrective actions will be agreed, allocated and monitored to ensure close out within the set time frame.

Three-strikes Policy

As part of achieving Zero Harm, CentrePort has formalised a cumulative ‘three-strikes’ approach to breaches of safety practices.

These breaches cover the following four key safety areas of focus:

  • VisSafe – highly visible/personal protective clothing must be worn.
  • CellSafe – you must not be on your cell phone in the operations area.
  • DriveSafe – you must be driving no more than 20km/h within the port.
  • ActSafe – always think safety first; comply with all rules and procedures.


This policy applies to all people within CentrePort operational areas. Breaches of key safety areas may result in individuals having their access to the port suspended.

four key safety areas of focus


CUSP Coverage Plan


CentrePort identification card

CentrePort-issued photographic identification card. This is issued following the completion of a formal CentrePort induction (onsite or online).

CentrePort wharves

Land and structure owned and operated by CentrePort as illustrated in the CUSP Coverage Plan here.

Common areas

Any area within the port secure area that is not under the direct control of one port user company.


Accompanied to and from a work area in the port secure area by Port Security or another CentrePort employee.


In the physical presence of Port Security or another CentrePort employee at all times while in the port secure area.


Person Conducting a Business or Undertaking.

Port Facility Security Officer

A suitably qualified person designated by the Port Facility Operator as responsible for the development, implementation, revision and maintenance of the Port Facility Security Plan and for liaison with ship security officers and company security officers.

Port secure area

Restricted land where access is restricted to persons authorised by CentrePort pursuant to Maritime New Zealand’s maritime security regulations and the International Ship and Port Security Code. Port secure areas are illustrated in the CUSP Coverage Plan here.

Port Security Centre (PSC)

The building at the main entrance to the port area on the north side of CentrePort House.

Port user

Any person in the port secure area or working on any CentrePort wharf.

Port user company

Any company that has people working on, or is bringing any person or people onto, a CentrePort wharf or the port secure area.


Stevedoring Terminology

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