Updated: 25 March 2020

COVID-19: Storage Charges on Exports and Demurrage

We realise the current environment is very difficult for our container customers and we are doing we can to ease the stress that you are all under.

CentrePort will remain open as an essential service provider to essential trades and customers.

In consideration of COVID-19 Alert Level 4 shutdown from 26th March 2020 for four weeks , CentrePort wishes to advise to following charging relief.


Current Charging

Revised Charging


Import Demurrage

Charges apply after 7 days

No charges will be levied for containers on port between 26th March 2020 and 25th April 2020.

By far and away the largest risk and potential cost to importers in the region.  We have a strong desire to see imports continuing to move , however if they can’t we are not looking to make a tough situation any harder.  We will waive all demurrage of dry containers during this period. Charges incurred before the 26th March 2020 will be still levied.

Import Power and Monitoring

Charges apply

Charges apply

We are charged for the power from a third party so must recover.

Export Storage

Charges apply after 7 days

Charges will apply after 14 days

We believe exports of essential products will continue but want to provide some additional relief for our export customers.

Export Power and Monitoring

Charges apply

Charges apply

We are charged for the power from a third party so must recover.

All standard terms to revert from 26th April 2020 , regardless advised of an extension due to continued shut down / lock down.

If you have any questions or concerns - please reach out and make contact with me or any of my team.

We are here to help as much as we can.

We will review again if the shutdown is extended and update you all .

Stay safe.

Andrew Locke | General Manager Commercial


Updated: 23 March 2020

COVID-19: CentePort remains open as an essential service

The Government has announced effective immediately the country is at COVID-19 Alert Level 3 and will go into Alert Level 4 for one month from Wednesday 25th March.

CentrePort is classified as providing an essential service and will remain operational.

CentrePort aims to continue to maintain full operational levels.    All roles directly involved in shipping and supporting cargo operations will operate and those staff are permitted to continue to come to work.

Other roles at CentrePort will be operating remotely where practicable.

We have business continuity plans in place and will advise you if there are any changes to CentrePort service levels.

ALL CONTRACTORS:  COVID-19 (coronavirus) – working with CentrePort

[updated 19 March 2020]

Health and Safety Inductions

From Monday 23 March, there will be no face-to-face inductions conducted for the time being.  Inductions will be conducted online.  Please click on the Health and Safety link on the CentrePort website for instructions.                                              

We request your employees observe the following protocols when interacting with CentrePort.


  • Frequent hand washing.    Hand sanitizer and/or soap is available widely around the port.  Hands should be washed for at least 30 seconds.
  • Dry hands thoroughly.  The disease can be spread on wet hands.
  • Cover coughs and sneezes - use disposable tissues or cough/sneeze into your elbow, and wash hands.
  • Avoid close contact (< 1metre) with anyone suffering from acute respiratory infections.

Observing Ministry of Health guidance

  • Should any of your employees feel unwell with cold or flu-like symptoms, we would expect them to follow Ministry of Health guidance and not come onto our premises.
  • CentrePort expects everyone to follow all other Ministry of Health guidelines.

Thank you for your understanding and cooperation.