CentrePort induction
Everyone who works on port must complete our safety and security induction.
CentrePort's induction process will provide you with the essential information you need to bsafe. It's also a legal requirement that you be inducted before you start working on port.
Your induction must be completed by you - the person intending to access the port. It MUST NOT be completed by another person on your behalf, under any circumstances.
Any person or company found to have had their induction completed by another person will be refused port access. Companies found to be supporting this practice will have their access to port revoked.
When to complete your induction
You must complete your induction at least 48 hours (two working days) prior to your planned arrival on port. The allows sufficient time to process your induction and generate a port ID Card.
Visitors don't need to complete an induction, but they must be briefed and then escorted around port by a CentrePort staff member at all times. If you wish to visit CentrePort, please liaise with your CentrePort contact.
What to expect
To complete the induction you'll need to:
- Watch the induction video that suits your role on port best.
- Complete the quiz to show you have understood the entry and safety requirements.
- Apply for a CentrePort access card and upload a photo of yourself.
Cruise Induction
Anyone working with cruise ships at CentrePort must complete a safety induction before they are allowed on port. This includes cruise ambassadors, shipping agents, volunteers, tour guides, shuttle and coach drivers, and chauffeurs.
To access this induction, in the first instance please contact your managing organisation (e.g Tranzit). If you are unsure please get in touch with our cruise team.
Step One: Watch the induction video relevant to your role
Watch the video below that best fits your role at CentrePort. Each video is around 10-15 minutes long, and covers everything you need to know about working on port.
General Induction
If you need to work in or visit the port operational area, you must first complete the general induction.
Truck Driver Induction
The Induction for Truck drivers includes information relevant to driving trucks on port in our operational areas, including around our scaling shed.
Step Two: Take the Quiz and apply for a CentrePort ID Card
While doing the quiz, you must answer all questions correctly to proceed.
The quiz and ID Card application usually takes around 20 minutes, and it will be faster if you have your photo ready to upload before you begin.
At the end of the quiz, you will see a CentrePort ID Card application form.
- You will receive an email when your completed application has been processed and your card is ready to be picked up.
- Applications are normally processed within 5 working days.
- Please bring a form of Photo ID with you when you come to pick up your ID Card from CentrePort.
- You will also be contacted if there are any problems with your application.
The photo you supply must meet the following criteria:
- the photo must be less than six months old - please do not apply filters to the image.
- face the camera straight on with your head and shoulders facing forward.
- the photo must be in colour, and in-focus.
- the background should be plain or neutral.
- you must have a neutral expression.
- you must not be wearing sunglasses or glasses that obscure your eyes.
- you must not be wearing a head-covering unless this is required for religious reasons.
- the image must not be a scan or photo of your passport, driver's licence, CentrePort ID Card, or any other photo ID.
3. Step Three - Pick up your ID Card
Once your ID Card application has been accepted, you’ll receive an email to let you know that it's ready to pick up.
You can pick up your new ID card from the Inwards Goods Receiving Office, which is located beside Shed 39, 2 Fryatt Quay. You can find it on the map to the right of Shed 39.
Please note that CentrePort ID cards are not held or issued by CentrePort's security Centre (Main gate). Please do not attempt to drive into the operational area to pick up your card.
- Only you can pick up your ID card. No one else can do this on your behalf.
- When picking up your card, please bring a form of photo ID with you such as your driver’s licence, passport or previous CentrePort ID card.
- You must always carry your CentrePort ID card with you whenever you are on port.
Inwards Good opening hours
The Inward Goods Receiving Office is open Monday to Friday from 07:00 to 10:00 and 11:00 to 14:00. The office is closed on public holidays and weekends. You don’t need to make an appointment to pick up your card.
Key contacts
Security team administrator
Ph: 021 229 8149
Health and safety manager
Ph: 027 299 4106
Email the health and safety manager