Taking care of business
Many businesses in New Zealand and around the world are having issues with the supply chain, leading to frustration and delays which often cost time and money, and in some cases, cause significant business stress.
Our Commercial team at CentrePort work hard to support our freight customers and provide stability and certainty where possible.
The team has an in-depth knowledge of our customers’ businesses and an awareness of their needs to provide a responsive and empathetic service.
We understand that customers are grappling with uncertainty and constant change. Customers moving cargo by rail are among those affected by delays and the unpredictable arrivals of freight, which creates challenges in booking space on rail wagons.
We also travel to customers’ plants to see first-hand how products are handled and transported, which provides a good understanding of how supply chain logistics work and our port’s role in the chain for each customer.
Although we support freight and logistics, it always comes down to engaging with people to make things go smoothly.